Privacy Policy

This policy explains how washerdiy.top (“we,” “us”) collects, uses, shares, and secures personal information when you use our services and websites.

Applicable to users in Japan.

1. Personal information we collect

  • Account information: information you provide when creating an account (e.g., name, email address, credentials), and related profile or moderation-related information (if you participate in forums).
  • Forum and community information: content you post and any user identifiers associated with moderation or enforcement.
  • Marketplace/order information: purchase and order details related to OEM parts and any related transactions you complete through the site.
  • Analytics and device information: usage and diagnostic data collected via cookies or similar technologies (details depend on your consent settings and our implementation).
  • Communications: information you submit when contacting us (e.g., support requests, inquiries).

2. Purposes of use

We use personal information for the following purposes:

  • Providing and operating our services, accounts, and community features (including moderation).
  • Processing marketplace orders and related customer support.
  • Improving services, security, fraud prevention, and ensuring compliance with our terms.
  • Responding to inquiries and resolving disputes.
  • Conducting analytics and measuring site usage, where applicable, using cookies or similar technologies.

3. Sharing and disclosure

We may share personal information with service providers and business partners as needed to carry out the purposes above. In particular, we may share information to:

  • Process orders, payments, shipping coordination, and customer support.
  • Operate forum/community or moderation-related systems.
  • Support analytics and website operations (where applicable).

We may also provide information if required or permitted by law, or to protect our rights, property, and safety, consistent with the Act on the Protection of Personal Information (Japan) (個人情報の保護に関する法律).

If personal data is transferred/shared with third parties, we handle such sharing in a manner consistent with the requirements of the Act.

4. Cookies and similar technologies

We use cookies and similar technologies to operate the site and, where applicable, to perform analytics/measurement. Some tracking may require your consent depending on its nature and our role (first-party or third-party) and implementation.

Our cookie/consent approach is designed to reflect the Telecommunications Business Act (Japan) (電気通信事業法) as implemented through relevant MO MIC regulations/guidelines.

You can usually manage cookies through your browser settings. Where we require consent, our site will provide a consent mechanism before enabling non-essential tracking.

5. Security measures

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

6. Retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required to comply with applicable laws, including accounting or record-keeping obligations.

7. Your rights and contact

Depending on applicable law and your situation, you may request disclosure, correction, or deletion of your personal information, and other legally recognized actions, subject to requirements under the Act on the Protection of Personal Information (Japan) (個人情報の保護に関する法律).

To exercise rights or ask questions, contact us using the details in the footer.

8. Specified continuous services and transaction disclosures (if applicable)

If any subscription or continuous service on this site qualifies as a “specified continuous services” (or other specified commercial transaction) under Japan’s requirements, we will present the seller/service provider identity and required contract/price details before you make an offer. We do this consistent with the Act No. 57 of 1976 (the “Act on Specified Commercial Transactions”) and the Specified Commercial Transactions Act (as applicable), including provisions for indicating terms and conditions for specified continuous services and the statutory cooling-off framework.

For online sales of OEM parts (when applicable), we provide clear terms covering returns/refunds, warranty/defects policy, and dispute-handling contact so that required “terms and conditions” disclosures match the goods and contract type, consistent with the Act on Specified Commercial Transactions (Act No. 57 of 1976) (as applicable to the contract type and sales method).

9. Changes to this policy

We may update this policy from time to time. The latest version will be posted on this page. If changes materially affect how we handle personal information, we will provide additional notice as appropriate.